This Privacy Policy was last modified on January 30, 2023.

This privacy policy sets out how Phylecia Sutherland (hereby known as ‘the Company’) uses and protects any information that you give when you use this website.

The company is committed to ensuring that your privacy is protected. We may ask you to provide certain information by which you can be identified when using this website. By using the Site and/or going forward with a business transaction, you agree to the collection and use of information in accordance with this policy. 

The company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19.05.2018.

What we collect

We may collect the following information:

• Personally identifiable information such as  your name, email address, postal address, billing address, phone number,  wedding details, guest lists and guest addresses

• Any other information relevant to a transaction.

What we do with the information we gather

We require this information to complete and deliver your order. As well as providing you with a better service, and in particular for the following reasons:

• Internal record keeping.

• Follow ups and testimonial requests.

We will keep samples of your designs on file for photographing, portfolio and marketing purposes. This includes using them on social media and website. We will not use anything with your home address on. If you do not want us to use your samples for future marketing then please let us know.

 How long we will keep the information we gather

Your information and data will be deleted by Phylecia Sutherland 90 days after the final job completes. This includes any addresses, guest lists and wording for your stationery.  All emails will be deleted within 12 months of the final job completing. Invoices (just using your name) will be kept for 7 years as per tax regulations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic safeguards.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via email or phone.

We will never sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Using our website:

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. This may prevent you from taking full advantage of the website.

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Phylecia Sutherland has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy

Phylecia Sutherland may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.